Tips

1.       Always lead the guest to where you want them to go.

2.       Walk to the far corners to demonstrate the size of the apartment.

3.       Encourage the guest to open drawers, cabinets, doors, etc.

4.       Use the possessive "your," which invites the future resident to feel "ownership" in the apartment.

5.       Don't use obvious statements such as "This is the kitchen; this is the pantry; this is the oven." Using such obvious statements can insult the guest intelligence.

6.       Use the feature‑benefit‑emotional appeal technique.

7.       Observe the future resident's reaction to each feature to establish their special wants.

8.       Be prepared to overcome common objections.

9.       Watch for closing signals.

10.   Make sure you have the correct key.

11.   Take the best tour route and make sure you know where you are going.

12.   Never talk about your personal life and keep small talk such as the weather to a minimum.

13.   Walk too fast or hurry the guest through the apartment home.

14.   Don't use slang or profanity

15.   Never smoke in front of a guest even if they are smoking.

16.   Allow alone time if needed to discuss further

17.   Never show a dirty apartment

18.   Don't stand around letting the guest tour themselves