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| Information Gathering |
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Creating the Perfect Information Gathering Questions
Tips:
- Create questions that are different from what you ASK on your guest card.
- Successful leasing consultants talk less and listen more.
- The more hot buttons that you can get from one question the better.
Sample Information Gathering Questions
o Where else have you visited?
o How will you know when you found the right apartment?
o What furniture are you going to be working with?
o Where are you in your process of choosing an apartment?
o How did you choose your present apartment?
o What attracted you to our community?
o Is there anything frustrating about apartment living?
o What pleases you most about your present apartment?
o What won't you compromise on?
o What are you paying for rent now?
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