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Inspirational Leadership
From Rah-Rah to Ah-Ha
Lenght: 1/2 Day
Course Details:
This leadership seminar has been designed for individuals wishing to sharpen their leadership abilities. Participants will learn valuable skills in team building, time management, and motivation. In this seminar you will discover practical and innovative ways to handle your most challenging responsibilities, from managing meetings to managing your team. You will leave this seminar with a renewed confidence to become the respected role model and mentor you need to be for your team.
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High Performance Leasing
Length: 1/2 Day Course
Course Details:
Is your team operating at the most optimal level? Our industry is changing; daily operations and leasing expectations are growing beyond what we are accustom to within today's competitive market. This course will teach the student the principals of leasing; creating a successful leasing presentation perfecting and developing effective telephone techniques; understanding the dynamics of information gathering; the four steps in overcoming any objection; understanding the closing process; and the value and importance of effective follow-up. Students will learn the laws and regulations that govern fair-housing and prohibit the discrimination of federally protected classes. Students will learn how to combine the elements of high definition leasing with advanced techniques develop a well rounded and professional leasing presentation.
Do you see the passion and excitement from your team while leasing? Sometimes we all need that little shot in the arm to rebuild our excitement and remind us why we are in this business in the first place. This class has been perfectly blended to teach both individuals wishing to learn the power of "Relationship Selling," and seasoned professionals wanting to refine their techniques. Students learn to integrate this new skill allowing them to successfully sell to their clients using tried and true methods designed to secure the lease. This class is a must for anyone wishing to sharpen their leasing skills. The student is guaranteed to leave the class with a refreshed attitude and the skills needed in order to take their leasing presentation to the next level. Students will enter the class as a leasing agent and will leave as Sales Professionals. Guaranteed!
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Advanced Closing Strategies
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Advanced Closing Strategies
Length: 1/2 Day Course
Course Details:
Are you capitalizing on every closing opportunity? If you or your team have aspirations of becoming master closers, this is the class to make it happen! Students will learn the importance of effective information gathering and how to custom tailor their leasing presentations toward prospects hot buttons and unique personalities. Students will learn persuasion techniques used by top negotiators; and how to effectively read and interpret the body language of the client utilizing the principals of Neuro-Linguistic Programming (NLP).
Are you capturing over 70% of your leases from the first client visit? If you answered no, its time to get enrolled in class: it can be done and this class will teach students how to perform at this high level! Students will learn the difference between being pushy versus being persuasive and persistent. In addition, students will learn their unique selling style method while learning over 15 various closing processes such as "The Summary Close" , "Sharp Angle Close", "Luxury Close", "Logical Close", "Power of Suggestion Close" plus many others. Students will leave this class with the confidence that will enable them to close the deal every time. This class is a must for anyone wishing to refresh their attitude and obtain a higher closing ratio.
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Mastering Community Marketing
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Mastering Community Marketing
Length: 1/2 Day Course
Course Details:
Are you maximizing every opportunity in your day to generate traffic? This is the perfect course for individuals planning to effectively market their communities through corporate and community outreach. Students will learn how to generate the right amount traffic their community requires to meet leasing goals as well as special techniques to retain current residents. Students will learn the principals of the 4 P's of marketing and how to diagnose their communities' deficiencies, then turn them into an advantage.
Do you have a written plan of action for your marketing efforts? The student will take a self diagnose test to determine the effectiveness of their community marketing program. A plan of action is then developed, assembled and brought back to the community for immediate implementation. Students will have an opportunity to design a promotional campaign and implement it efficiently and cost effectively. In addition, students will learn how to develop a successful resident retention marketing campaign guaranteed to keep your residents happy so they will keep living at your community. You cannot afford not to have your team attend this valuable seminar!
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Principals of Property Management
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Principles of Property Management
Lenght: 1/2 Day
Course Details:
This seminar was created exclusively for individuals needing to understand
the core principles of property management. The included topics will focus
on product knowledge, telephone etiquette, meeting and greeting, closing
demonstration and follow-up. Each participant will learn the legal aspects
of property management including the Federal Fair-Housing Laws, and other owner liability issues
Additionally, you will learn how to effectively market your community through outreach marketing and resident retention programs. This seminar is guaranteed to inspire and motivate both new employees and those needing a refresher course to strengthen their understanding.
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Power Leasing Seminar
Lenght: Full Day
Course Details:
This seminar has been perfectly blended to teach both new and seasoned leasing professionals the new high definition leasing style to compete within today’s challenging market.
Product Knowledge – gaining a different perspective and giving the client more detailed information separating them from the competition. Learning how to sell the product in a professional manner.
Telephone Techniques – learning techniques that are guaranteed to convert telephone traffic into walk-in traffic. How to professionally speak to the client using colorful and descriptive words.
Meeting and Greeting – learn how to make a strong first impression. How relationship selling will take your leasing presentation to the next level.
Demonstration – learn how to use the feature-benefit- emotional appeal technique. How to build value in what you are selling.
Overcoming Objections – learn how to overcome any objection using four basic steps. Students will be encouraged to provide objections that clients are presenting. (Students will role-play)
Closing – learn persuasion and negotiation techniques that will enable the consultant to close on a same day visit. How to ask for the money with confidence. (Students will role-play)
Follow-Up – learn how to effectively design a follow-up program that help convert them into a secondary walk-in traffic. What to say and how to get the client to commit revisiting the client.
Property Marketing – learn the four P’s of property management marketing. How to self diagnose your community and overcome any deficiencies. How to create amazing curb appeal for little to no dollars. How to properly merchandise show units to gain maximum impact.
Customer Service – learn how successful businesses have separated themselves from their competition using outstanding customer service. Students will learn how to separate themselves from the competition giving them the competitive edge.
Motivation – Students will take personality and modality tests to learn what type of salesperson they are. Students are guaranteed to leave with a refreshed attitude.
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One-On-One Training
Length: Variable
Course Details:
This is by far the best possible training to offer your community/company. Imagine having a nationally recognized speaker and marketing consultant spending time with your team. Stephen will work with each employee individually helping them overcome difficult challenges that they are faced with that prohibit them from obtaining higher closing ratio's.
First he role-plays the entire leasing presentation with the employee. Afterwards, provides feedback on the performance. Then each section of the leasing process is broken down by telephone techniques, meeting and greeting, information gathering, demonstration, closing, and follow-up.
At the end of the training the student will have the confidence that will enable them to become Leasing Super Stars!
100% Results Guaranteed!
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